Emergency Contacts Every Korea Traveler Should Save
Emergency Contacts Every Korea Traveler Should Save
Introduction
Most trips to South Korea are smooth and enjoyable, but every traveler should know what to do if something unexpected happens. A medical emergency, accident, lost passport, theft, fire, transportation problem, or language barrier can become much more stressful when you are unfamiliar with the local system.
Fortunately, South Korea has several dedicated emergency and traveler-support services. The most important numbers to remember are 119 for fire, ambulance, and emergency rescue; 112 for police; and 1330 for tourist information and interpretation support. The Korea Tourism Organization also recommends that international visitors become familiar with emergency services before traveling.
Saving these contacts before your Korea vacation can make it easier to respond quickly if something goes wrong.
The Most Important Korea Emergency Numbers
119 — Ambulance, Fire, and Emergency Rescue
119 is the primary emergency number for ambulance services, fire emergencies, rescue situations, and other urgent incidents.
Call 119 if you need:
- An ambulance
- Emergency medical assistance
- Fire and rescue services
- Emergency help after a serious accident
- Assistance during a life-threatening situation
VisitKorea specifically identifies 119 for fire department and medical emergencies.
If you are seriously injured or experiencing a potentially life-threatening medical problem in Seoul, Busan, or elsewhere in South Korea, do not wait for a routine clinic appointment. Call 119 or ask someone nearby to call for you.
112 — Police
112 is the emergency number for the Korean National Police.
Use it for situations involving:
- Theft
- Assault
- Immediate personal danger
- Serious accidents involving a crime
- Threats to your safety
- Other urgent police matters
VisitKorea confirms 112 as the police emergency number.
If your phone, wallet, passport, or other belongings are stolen, contacting the police may also be important for insurance or documentation purposes.
1330 — Korea Travel Helpline
1330 is one of the most useful numbers for international visitors.
The Korea Tourism Organization operates the 1330 Korea Travel Helpline as a travel information and interpretation service. It can assist with tourism information, transportation questions, complaints, and connecting travelers with relevant services.
It can be especially useful if you are unsure which service you need.
The 1330 service supports several languages, including:
- Korean
- English
- Japanese
- Chinese
- Russian
- Vietnamese
- Thai
- Malay
The Korea Tourism Organization states that 1330 is available 24 hours a day, although operating hours can vary by language.
From outside Korea, the listed number is +82-2-1330.
1339 — Infectious Disease and Health Information
1339 has historically been associated with Korea's infectious disease information service.
VisitKorea lists 1339 for infectious disease information and guidance, including health-related travel information.
However, travelers should distinguish this service from 119, which is the primary number for immediate medical emergencies.
If someone is having difficulty breathing, has lost consciousness, has severe bleeding, or requires urgent ambulance assistance, call 119 rather than relying on a disease-information hotline.
1345 — Immigration Contact Center
1345 is useful for foreign nationals who need information related to immigration and staying in South Korea.
It can be relevant for questions involving:
- Immigration procedures
- Visa-related matters
- Foreigner registration
- Immigration rules
- Other services for foreign residents and visitors
Korea Tourism Organization materials identify 1345 as the Immigration Contact Center and note that multilingual assistance is available.
This is not an emergency medical or police number, but international travelers and expats may find it useful to have saved.
182 — Lost Property and Police Lost-and-Found Assistance
If you lose important belongings in Korea, the police lost-and-found system may be useful.
VisitKorea lists LOST112, the Korean police lost-and-found service, for lost property.
This can become particularly important if you lose:
- A passport
- Wallet
- Smartphone
- Camera
- Laptop
- Hotel key
- Important documents
If the item was stolen rather than simply lost, contact the police through 112 when appropriate.
Your Embassy or Consulate
Every international traveler should save the contact information for their country's embassy or consulate in South Korea.
Your embassy is not a replacement for Korean emergency services. For example, you should call 119 for a medical emergency and 112 for an urgent police matter.
However, your diplomatic mission may be important if you:
- Lose your passport
- Need emergency travel documentation
- Are arrested or detained
- Experience a serious legal problem
- Need information following a major emergency
- Require consular assistance
Save the embassy's emergency contact separately from its regular office number because after-hours procedures can differ.
What Number Should You Call for a Medical Emergency?
This is one of the most important distinctions for visitors.
Call 119 for an immediate medical emergency
Examples include:
- Severe chest pain
- Serious breathing difficulty
- Loss of consciousness
- Major bleeding
- Severe injury
- Suspected stroke
- Serious allergic reaction
- Major accident
- Other potentially life-threatening conditions
The Korea Tourism Organization identifies 119 as the emergency rescue and medical emergency service.
Use a clinic for non-emergency medical problems
Not every health problem requires an ambulance.
For example, a traveler with a mild sore throat, uncomplicated minor skin problem, mild stomach discomfort, or a simple sprained ankle may be able to visit a clinic or other appropriate healthcare facility.
If you are unsure whether symptoms are serious, getting professional medical advice is safer than attempting to diagnose yourself.
What Should You Say When Calling 119?
If you do not speak Korean, do not panic.
VisitKorea's emergency guidance states that international visitors can say “English please” or “Interpreter please” when connected, allowing the operator to connect them with a professional interpreter.
Try to communicate the most important information first:
- What happened
- Where you are
- How many people need help
- Whether anyone is unconscious
- Whether there is serious bleeding or breathing difficulty
Your exact location is particularly important.
How to Give Your Location in Korea
Knowing your location can save valuable time during an emergency.
Before calling, look for:
- Hotel name
- Building name
- Street address
- Subway station
- Tourist attraction
- Restaurant name
- Shopping center
- Nearby landmark
VisitKorea recommends using nearby buildings or the GPS function on your smartphone to determine your current location during an emergency.
A useful habit is to save your hotel address in your phone before leaving the airport.
If you are sightseeing, take note of the nearest subway station or major landmark.
Emergency Contacts for Travelers Staying in Seoul
Visitors staying in Seoul may want to save additional local resources.
The Seoul Metropolitan Government operates the 120 Dasan Call Center, which provides information about Seoul-related services. VisitKorea lists it as a source for general Seoul information, transportation, tourism, and other assistance.
However, remember that 120 is not a replacement for 112 or 119 during an emergency.
For immediate danger, use the national emergency numbers.
Emergency Contacts for Travelers Visiting Busan
If your itinerary includes Busan, the same national emergency numbers apply.
Save:
- 119 — Medical emergencies, fire, rescue
- 112 — Police
- 1330 — Travel information and interpretation
- 1345 — Immigration information
You do not need a different national ambulance number simply because you travel from Seoul to Busan.
This is useful for travelers taking the KTX between the two cities because the same core emergency system applies throughout South Korea.
What to Do If You Have a Medical Problem While Sightseeing
Imagine you are walking around Myeongdong and suddenly develop severe chest pain.
Your priority should not be finding the nearest cosmetic clinic or searching online for a hospital.
Instead:
- Stop walking and move to a safe location.
- Ask someone nearby for assistance.
- Call 119.
- Give your exact location.
- Explain your symptoms clearly.
- Follow the emergency operator's instructions.
If you are traveling with someone else, have them stay with you while help is arranged.
What If You Have a Minor Injury?
Not every injury requires emergency rescue.
For a relatively minor problem such as a mild ankle sprain, small cut, or uncomplicated muscle strain, you may be able to seek care at an appropriate local clinic.
However, symptoms such as severe pain, significant deformity, inability to bear weight, heavy bleeding, loss of consciousness, or other concerning signs may require urgent evaluation.
When in doubt about a potentially serious injury, prioritize safety and seek medical assistance.
What If You Cannot Communicate With a Clinic?
Language barriers can be frustrating when you are trying to explain a medical problem.
This is one reason the 1330 Korea Travel Helpline can be useful. It provides multilingual travel assistance and interpretation and can connect travelers with relevant services.
You can also prepare before your trip by saving:
- Your medical conditions
- Medication names
- Allergies
- Emergency contact information
- Insurance information
- Hotel address
Writing important medical information in English can also make communication easier when visiting a Korean healthcare provider.
Save the Emergency Ready App
International visitors can also consider installing South Korea's Emergency Ready app.
VisitKorea describes it as a multilingual emergency guide providing disaster alerts, safety information, emergency medical center information, police and fire station information, embassy information, and safety guidance.
The current VisitKorea information lists support for a wide range of languages, including Bengali, English, Chinese, Japanese, Vietnamese, Thai, Arabic, Hindi, French, Spanish, and others.
This can be particularly useful for travelers who are not comfortable navigating Korean-language emergency information.
Save These Numbers Before You Leave Home
Do not wait until an emergency happens.
Create a contact in your phone called “Korea Emergency” and save the most important numbers.
Essential contacts
- 119 — Ambulance, fire, rescue
- 112 — Police
- 1330 — Korea Travel Helpline
- 1339 — Infectious disease and health information
- 1345 — Immigration Contact Center
- Your embassy or consulate
- Your travel insurance emergency assistance number
- Your hotel or accommodation
The Korea Tourism Organization specifically recommends becoming familiar with emergency services before visiting Korea.
Keep Your Travel Insurance Information Accessible
Your travel insurance provider may have its own emergency assistance number.
Save:
- Policy number
- Emergency phone number
- Insurance company name
- Claims instructions
- Coverage details
If you need medical care during your trip, ask whether the insurer requires you to contact them before receiving non-emergency treatment.
For a life-threatening emergency, however, do not delay emergency care simply because you have not yet contacted your insurer.
Make an Emergency Information Card
A simple emergency card can be particularly helpful for international travelers.
Include:
- Full name
- Nationality
- Emergency contact
- Blood type if known
- Allergies
- Important medical conditions
- Current medications
- Hotel name and address
- Travel insurance information
- Embassy contact
- Preferred language
You can keep one printed copy in your wallet and another digital copy on your phone.
What to Do if Your Phone Battery Is Low
A dead phone can make an emergency significantly more difficult.
During long sightseeing days:
- Carry a power bank.
- Charge your phone before leaving the hotel.
- Keep your hotel address saved offline.
- Download important travel apps before leaving.
- Keep essential contact numbers available.
If your phone is nearly dead, ask staff at a hotel, restaurant, subway station, airport, or other staffed location for assistance.
What If You Do Not Have a Korean SIM Card?
You should not assume that being a foreign visitor prevents you from accessing emergency services.
South Korea's official emergency guidance specifically provides instructions for international visitors and emphasizes that emergency operators can connect non-Korean speakers with interpreters.
Nevertheless, having a working phone connection, mobile data, or Wi-Fi can make travel easier.
Consider arranging your connectivity before leaving the airport.
Emergency Contacts for Medical Tourists
Medical tourists should save additional contacts before traveling to South Korea.
In addition to national emergency numbers, keep:
- Your clinic's phone number
- Doctor or coordinator contact
- Appointment details
- Treatment information
- Medication list
- Travel insurance contact
- Hotel address
- Emergency contact at home
If you have a scheduled dermatology, cosmetic, dental, or other medical procedure, ask the provider what number to use if you develop a problem outside regular clinic hours.
For serious symptoms, however, use the appropriate emergency service rather than waiting for a clinic to reopen.
Common Mistakes International Travelers Make
Waiting to save emergency numbers
Save them before your trip.
Calling the wrong service
Remember the basics:
119 = medical, fire, rescue
112 = police
1330 = tourism, travel information, interpretation
Not knowing your location
Always know your hotel name and address.
Assuming a language barrier means you cannot call
Official Korean emergency guidance provides interpreter assistance for international visitors.
Searching online while experiencing a serious emergency
Internet searches are useful for travel planning, but they should not delay emergency assistance when symptoms may be life-threatening.
Forgetting your embassy information
Your embassy can be important when dealing with passport loss, serious legal problems, or other consular issues.
A Quick Korea Emergency Checklist
Before your flight to South Korea, make sure you have:
- Saved 119
- Saved 112
- Saved 1330
- Saved 1339
- Saved 1345
- Saved your embassy or consulate
- Saved your travel insurance emergency number
- Saved your hotel's address
- Installed the Emergency Ready app
- Stored important medical information
- Carried a charged phone and power bank
It takes only a few minutes to prepare these details.
Frequently Asked Questions
What is the emergency number in South Korea?
119 is the main emergency number for ambulance, fire, and rescue services. 112 is the police emergency number.
What number should tourists call for an ambulance in Korea?
Call 119 for an ambulance or other urgent medical emergency. VisitKorea identifies 119 as the emergency rescue and medical emergency service.
What is 112 in Korea?
112 is the emergency number for the Korean National Police. Call it for urgent police assistance, including situations involving immediate danger or crime.
What is 1330 in South Korea?
1330 is the Korea Travel Helpline operated by the Korea Tourism Organization. It provides travel information, interpretation assistance, and other support for local and international travelers.
Can foreigners call 119 in Korea?
Yes. South Korea provides emergency services for international visitors, and official guidance states that non-Korean speakers can request English or an interpreter when calling emergency services.
What should I do if I have a medical emergency in Seoul?
Call 119, provide your location and symptoms, and follow the emergency operator's instructions. Do not delay emergency care while trying to find a routine clinic.
What number can tourists call for help with language or travel problems?
The 1330 Korea Travel Helpline can provide multilingual travel information and interpretation assistance.
What is 1345 used for in Korea?
1345 is the Immigration Contact Center for questions and assistance related to immigration and services for foreigners in South Korea.
Is there an emergency app for travelers in Korea?
Yes. VisitKorea recommends the multilingual Emergency Ready app, which provides disaster alerts, safety information, emergency medical center information, police and fire station information, embassy information, and other emergency guidance.
Conclusion
Knowing Korea's emergency contacts before your trip is a small preparation that can make a major difference when something unexpected happens.
For most travelers, the three numbers to remember first are 119 for ambulance, fire, and rescue; 112 for police; and 1330 for tourism information and interpretation assistance.
International visitors should also save 1339 for infectious disease information, 1345 for immigration assistance, their embassy or consulate, and their travel insurance emergency number.
Keep your hotel address, important medical information, insurance details, and emergency contacts on your phone and preferably in a backup format. Installing the multilingual Emergency Ready app before exploring South Korea can provide another useful layer of preparation.
Whether you are spending a few days in Seoul, traveling to Busan, visiting other parts of South Korea, or coming for medical tourism, knowing how to get help quickly allows you to focus on enjoying your trip while being prepared for the unexpected.
